Frequently Asked Questions
What do I need to do for you to begin an investigation for me?
Before we begin an investigation, we require our clients to enter into a contract for service. Once signed, you may mail, fax, or email the contract. To expedite the investigation it is best to either fax or email the signed contract. Magnum Investigations requires a retainer before we will begin any investigation and investigative services are billed against the retainer.
How much can I expect to spend on my investigation?
Our rates will usually be higher than our competition; however our services and results are unmatched. There is an extremely high Demand for our services, so if you are looking for the best Investigative Agency you must expect to pay more for obvious reasons. An old saying goes something like this… “you will get what you pay for”. So if you are looking for the cheapest rates then we are not the company for you. However if you are looking for the highest degree of successful results then Magnum Investigations is Your Information Solution!
How long will the investigation take?
A lot depends on the type of investigation as well as the duration of the investigation. However, there is no real way of determining how long an investigation will take. Some cases could take a few hours, while others could take significantly longer. During the FREE 1/2-Hour telephone consultation we will be able to establish a better idea about how long your investigation might take.
Do you accept credit cards?
Yes; we accept Visa, MasterCard, and Discover. However, having an “investigation company” appearing on a credit card statement could jeopardize the investigation via alerting a spouse that you have retained our services.
What forms of payment do you accept?
We accept Cash, Credit Cards (Visa, MasterCard, Discover) and Bank-wire transfers. We do not accept any form of checks or money orders.
Do you require a retainer?
Yes, a retainer fee is required on all cases and all charges will be billed against the retainer. A retainer is a portion of what the estimated total of the investigation will be. Upon completion of the investigation you will be advised of the outstanding balance. The investigative findings will be released upon receipt of all outstanding balances.
What type of services does Magnum Investigations not provide?
- We do not provide you with an individual’s Social Security Number, although we do provide Social Security Verification for Pre-employment background checks. We also can provide Social Security numbers to your attorney for court purposes only.
- We do not provide Credit reports unless there is a judgment issued.
- We will not solely provide motor vehicle registration information. However, we will release such information if it is related to an on-going investigation and meets other requirements. This information can be provided to your attorney for court purposes.
- We will not provide you with a physical copy of a criminal history, however we will verbally provide you with the results and provide all physical copies to your attorney.
- Cell Phone Records- it is a Federal Felony Offense to obtain or attempt to obtain Cell Phone Records so don’t even bother asking us!
What do you Specialize in?
We specialize in Cheating Spouse Investigations and Child Custody Investigations. We handle the most difficult of cases especially those cases where a client had a bad experience with another agency getting “caught”. If you are worried about your spouse “catching” the investigator and learning that he is being followed then you are wise. We utilize the latest techniques and strategies to greatly minimize the likelihood of that happening. If you think your case is difficult and are concerened about the investigator being caught then Magnum Investigations is Your Information Solution.
Are you licensed and insured?
Yes, Magnum Investigations, LLC is Licensed, Bonded, and Fully Insured.
What States are you licensed and bonded in?
We are licensed, Bonded, and Fully Insured in New Jersey and Pennsylvania. We also have affiliates throughout the country and provide services to every state.
Will a court of law recognize the information that you provide me?
Yes. We are bonded by the state of New Jersey and the Commonwealth of Pennsylvania and our investigative services are legally admissible in a court of law; the courts recognize licensed private investigators as a neutral party. We also provide Courtroom testimony services as well as Expert Testimony.
How quickly can you begin the investigation?
Once we receive a signed contract along with the required retainer we will begin the investigation as soon as possible.
Are your investigations confidential?
Yes, extremely! We keep every investigation strictly confidential and we don’t share any case information with anyone. We conduct our investigations in a very discreet and inconspicuous fashion. Even your initial telephone call is confidential even if you decide not to retain our services. We are bound by contract to keep your investigation confidential. Some companies sell personal information; We Do Not!.
Will you provide me with a report of your findings?
We provide every client with a detailed report as well as any video/audio tapes, photographs, diagrams, and any other documents that might apply unless you opt-out.
Will anyone find out that I hired you?
We make every effort to keep every investigation extremely confidential. When conducting surveillance operation, we are very discreet and professional.
Are your prices competitive?
Our rates will usually be definitely be higher than our competition because we are the best in the business;. There is such a high Demand for our Services and many lawyers refer their clients to us all for good reason; because we provide results without getting caught. however our services and results are unmatched. Magnum Investigations has been around virtually longer than any other Investigations Company in the area and we have an extremely high rate of success. You will pay more for our expertise and experience. Hiring a company just because they are cheap will likely result in unsuccessful results in which you will live to regret. Therefore allow Magnum to be your Information Solution.
Do you provide services for private citizens?
The majority of our work Is for Private Citizens; we also offer services to Attorneys.
IMPORTANT: There are many companies offering Investigative Services who are NOT Licensed Investigators and are therefore operating illegally. Therefore be careful and demand that the company provide you with their License Number and then verify it through New Jersey at (609) 633-9352 or New York at (212) 417-5800; in PA you must contact the Clerk of Courts in the County where the company claims to be located.